2010 Megane

JimmyS

Had letter about updating my Carminat TomTom, so I did what it said but now no maps etc. I put the SD card back in the vehicle but it does not reconise it, it says to install Europe map. The devise worked ok before I updated it. I've only had the car for a year, but due to health problems not used it much.Can someone please help.
Regards
Jim

VikramK

@JimmyS

I map has been activated on your account. Just remove the current map using TomTOm HOME first and then download a the one which gets offered for download under updates.

Regards
Vikram

VikramK

@JimmyS

I map has been activated on your account. Just remove the current map using TomTOm HOME first and then download a the one which gets offered for download under updates.

Regards
Vikram

JimmyS

Vikram
Thank you for your fast reply.I've got TomTom Home installed and got the SD card in a reader on my computer but nothing is reconised. I states your device is not connected. So can't update device. Can't find any maps, before this update device was working fine.
Regards
Jim

JimmyS

Vikra,
Thank you for your help,up and running again.
Regards
Jim