WNRO renders device useless. Win10 won't see it either

GoGro

I have a VIA 160, according to my account details. I have MyDrive and windows 10 and the device is not being seen by the computer, despite the device seeing the computer. Do I need to find someone with an older operating system so I can apply the WNRO update?

dhn

Anything here?:
https://discussions.tomtom.com/en/discussion/990570/faq-mydrive-connect-troubleshooting-tips

https://uk.support.tomtom.com/app/answers/detail/a_id/16339

http://us.support.tomtom.com/app/answers/detail/a_id/21428/locale/en_US

GoGro

Doesn't appear in device manager as Network or Other device.

Both answers rely on windows 10, which of course is the latest version thanks to mandatory updates, seeing tommy, which it doesn't -although it used to!