Multisport memory full

QuestiontoTom

I have been using my Tom Tom Multisport off and on over the last few years. Now I go out on a run and it is telling me it is "full" and then it just shuts down. Is there something I should do. When I hook it up to my computer, doesn't it move the data from the watch to the computer, so as not to overload the watch?

tfarabaugh

QuestiontoTom wrote: »

I have been using my Tom Tom Multisport off and on over the last few years. Now I go out on a run and it is telling me it is "full" and then it just shuts down. Is there something I should do. When I hook it up to my computer, doesn't it move the data from the watch to the computer, so as not to overload the watch?

Do a factory reset to clear the watch memory. To do a factory reset, make sure the Connect software is running and dock the device to your computer. The Connect window will open; press the gear at the top right and select factory reset from the next screen. Follow the steps provided and when prompted to register or sign in to MySports, select sign in and use your existing account credentials. It is fairly straightforward and should take less than 5 minutes.

lampard

Hi @QuestiontoTom

Welcome to the Community! Please see the reply here from tfarabaugh about clearing the storage on your watch.

Thanks, lampard

BruceMcMart1n

I have the same problem as above. Memory full. I have deleted some info on my computer and it now appears that the watch is functioning again. I was hoping to be able to see the reply from tfarabaugh but it does not appear here for me to read.
Bruce McMart1n

DougLap

Hi @BruceMcMart1n

Click on the word here in @lampard's reply post above you last one. It could do with being a bit clearer that it is a link.

Doug

tfarabaugh

QuestiontoTom wrote: »

I have been using my Tom Tom Multisport off and on over the last few years. Now I go out on a run and it is telling me it is "full" and then it just shuts down. Is there something I should do. When I hook it up to my computer, doesn't it move the data from the watch to the computer, so as not to overload the watch?

Do a factory reset to clear the watch memory. To do a factory reset, make sure the Connect software is running and dock the device to your computer. The Connect window will open; press the gear at the top right and select factory reset from the next screen. Follow the steps provided and when prompted to register or sign in to MySports, select sign in and use your existing account credentials. It is fairly straightforward and should take less than 5 minutes.