Mapshare updates

Stevefis

I submitted a mapshare correction last November for a blocked road which was approved. Since then I have had 2 mapshare updates and one new map but my correction has not come through. How long does it take?

Megalos

Hi, usually it takes about 3 to 6 months before an accepted report is implemented into a new map. About what closed road are you talking? Maybe I can check if it's on my map.

Stevefis

It is Myerscough Smithy road at postcode BB2 7LF which used to be an access road to the BAE Systems factory. It still tries to plan a route to work using this closed road although it is 5 months since they accepted the change and I have had 3 mapshare updates since then.

DougLap

Hi @Stevefis

Have you notified Tomtom Via MapShare Reporter

https://www.tomtom.com/mapshare/tools/?Lid=1

Doug

Stevefis

Yes - I used Mapshare Reporter to report the problem and shortly after they approved it and it showed the road as closed on that system. I assumed that when I got the next Mapshare update on my Tomtom device that it would be on there but 5 months and 3 updates later it still tries to route me down the closed road.

Megalos

Stevefis wrote: »

It is Myerscough Smithy road at postcode BB2 7LF which used to be an access road to the BAE Systems factory. It still tries to plan a route to work using this closed road although it is 5 months since they accepted the change and I have had 3 mapshare updates since then.

Thanks for the information. Could you please indicate more exactly the location of the closed road? Perhaps coordinates? I find many roads in that area with that name.

Stevefis

The coordinates are 53.77496, -2.57699 according to Mapshare Reporter.

Megalos

Thanks. You mean there's a gate or fence or so there at that location?

Stevefis

Yes - there is a gate for emergency vehicle access but I don't think it has been opened for many years. It used to be a public road before the factory was built in the 1930's but then it was closed and a new road was routed around the site.

Megalos

Thanks. I made a report as well, and it now has the 'Accepted' status. Let's see what will happen.

Stevefis

OK - thanks. We'll see if it works this time.

Megalos

Short update: it now has the 'Fixed' status, which means it will be available on a future map release. Likely the next one already.

Stevefis

It has shown it as "fixed" when I log into Mapshare Reporter for about 5 months now but never appeared on the map updates. Let's hope your entry works this time - thanks.

Stevefis

I have just got the latest map and the latest Mapshare update but my Tomtom is still sending me down the closed road.