error 107 GO LIVE 1005/1000 ST

EPOHEGIAP
EPOHEGIAP Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using MyDrive Connect
what is error 107 on my device
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Comments

  • VikramK
    VikramK Administrators Posts: 14,283
    Moderator
    Hi EPOHEGIAP

    Is this when the device tries to connect to LIVE Services?

    Regards
    Vikram
  • ernepia
    ernepia Registered Users Posts: 2
    Apprentice Traveler
    edited August 2021
    I purchased LIVE SERVICES but it gives me error 107, I immediately canceled, luckily I had done it monthly
  • mic_louise22
    mic_louise22 Registered Users Posts: 1
    New Seeker
    Trying to reset my Tomtom Go 1005 as it hadn’t been used for a while. Keep getting ‘no GPS’ AND Error Code 107
  • YamFazMan
    YamFazMan Posts: 21,133
     Superuser
    edited August 2021
    Hi
    @mic_louise22
    Be aware that for a Live Device, the SIM card is automatically deactivated if the device Live Traffic Subscription has NOT been renewed for 18 months....
    Tomtom sends emails to the affected users and give 28 days notice before deactivating the SIM card... In this in the above circumstance the deactivated SIM cannot be reactivated....

    The error 107 usually indicated that the built-in SIM is disabled, which happens when there is no there is no active subscription (LIVE Services)
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