How do I get a replacement strap for a Spark Cardio + Music (in Canada) when it is past warranty? — TomTom Community

Spark, Spark 3, Runner 2 and Runner 3

How do I get a replacement strap for a Spark Cardio + Music (in Canada) when it is past warranty?

ShellyJShellyJ Posts: 1 [New Seeker]
in Spark, Spark 3, Runner 2 and Runner 3
I can't seem to find anywhere on the website where I can request a replacement, which I am willing to pay for, without going through warranty. My device is past warranty and I no longer have the receipt.

Answers

  • tfarabaughtfarabaugh Posts: 16,620
    Superusers
    TomTom Sports went out of business and ceased all production 18 months ago so replacement parts are getting hard to find. try Amazon, eBay, etc., or contact Support through Chat (there is no longer phone or email support for watches) and see if they have any lying around. You may be out of luck, in which case it is time to move on to another brand.
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