TomTom XL Live Updates Caused System Boot Failure

p99coe_un41

After having received an email from TomTom yesterday concerning the upcoming WNRO on 6 April 2019, I undertook the one time update. Now the device can not be seen by MyDrive Connect, Tom Tom Home seems to see it and update it, but when I disconnect it from the PC it is stuck in the boot up screen with a round red X. I have tried the hard reboot (keep finger on start up until you hear the drums) but there is no change.

VikramK

Hi @p99coe_un41

The XL will not connect to MyDrive Connect.

You need to use TomTom HOME..

See this faq: https://uk.support.tomtom.com/app/answers/detail/a_id/23914

Regards
Vikram

p99coe_un41

This link helped resolve the problem, but at first it could not find my maps but after a few more updates and restarts it was back working.

https://uk.support.tomtom.com/app/answers/detail/a_id/23914

kimcsaba

...........and this is why I have never bought a new TomTom since my XLlive device. They only make sat navs and cant even get the software right for them, since new they have always offered glitchy and poor software. Will use my google maps now on my smart phone. R.I .P TomTom

VikramK

Hi @p99coe_un41

The XL will not connect to MyDrive Connect.

You need to use TomTom HOME..

See this faq: https://uk.support.tomtom.com/app/answers/detail/a_id/23914

Regards
Vikram

kimcsaba

Used TomTom Home, the WNRO update is not there, even though TomTom's own email to me with my serial number syas it needs it and tells me to install it.

TomTom are useless

p99coe_un41

This link helped resolve the problem, but at first it could not find my maps but after a few more updates and restarts it was back working.

https://uk.support.tomtom.com/app/answers/detail/a_id/23914