2 hours to update — TomTom Community

2 hours to update

POStomtomPOStomtom Posts: 2 [New Seeker]
edited April 2019 in MyDrive Connect
2 hours for a update to download. I have to do the download or my GPS is frozen.


  • POStomtomPOStomtom Posts: 2 [New Seeker]
    edited April 2019
    2 hour download for crappy Tom Tom gps
  • lampardlampard Posts: 5,191 Moderator
    edited April 2019
    Hi @POStomtom

    Welcome to the Community! I've made some changes in the backend to resume the download on your device, please follow the steps below to apply these changes:
    • Soft Reset: Press and hold the On/Off button until you hear the drum sounds and the device restarts. This can take 30 seconds or more. Quit MD Connect application.
    • Click the MyDrive Connect icon in the Windows notification area or Apple menu bar> Settings>Downloads>Click 'Empty Download Folder'( If it's grayed out, just click on Save settings)
    • Open MyDrive connect.When your device is turned on, connect device to the computer.
    • On MyDrive Connect in right bottom corner, it will says ‘updating’. (keep the device connected till the download fails/completes)
    Hope it helps!

    Thanks, lampard
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