TomTom one xl won't work

Ted123 Registered Users Posts: 4
Apprentice Seeker
My device starts
displays "drive safely" screen
touch continue
Displays "this devices belongs to" screen
touch continue
displays "drive safely" screen AGAIN
touch continue
displays "this device belongs to" screen AGAIN
touch continue
nothing happens

Help please


  • justmebrowsing
    justmebrowsing Registered Users Posts: 389
    Supreme Pioneer
    1. When switched on, try a paperclip in the reset hole in the bottom
    2.After a couple of hours on charge, try pressing & holding the power button down until you hear the drum roll
    3. Remove any screen protector if there and run a business card or similar under the screen bezel all the way round to remove any trapped dust particles which often affect the screens sensitivity.
  • Leduc5059
    Leduc5059 Registered Users Posts: 9
    Master Explorer
    Tnx, but I treid that and did not help.
  • Ted123
    Ted123 Registered Users Posts: 4
    Apprentice Seeker
    Thanks justmebrowsing

    had rest tomtom before but didn't know about the need to clean the space under the bezel. Tried your suggestion and now appears to working OK