TOM TOM Go 1005 Camper/Caravan

CobraCraig
CobraCraig Registered Users Posts: 3
Apprentice Seeker
My device will not turn on, just keeps cycling the TOM TOM boot up screen, been plugged in all day on a 6 hour drive but will not start.

My drive won't connect either as it won't turn on, any suggestions?

I've held the button until it restarts as the instructions suggest, but still not change

Comments

  • 5150user
    5150user Registered Users Posts: 40
    Sovereign Trailblazer
    Many people have had the same problem after updating their maps to v10.20 (and also 10.25)

    But only when installing the FULL map (Europe)

    This is discussed at

    https://discussions.tomtom.com/en/discussion/1032274/go-live-1005-keeps-turning-off-freezing-rebooting/p1

    Look for the entries on page 1 an 2 from johnst and 5150user who have both recovered their units
  • 5150user
    5150user Registered Users Posts: 40
    Sovereign Trailblazer
    - hold the start button until drum sound is heard.
    - wait 10 to 20 seconds
    - press the start button again to switch off
    - briefly press the start button again
    repeat until the device starts normally

    When the device has started:
    - connect the device directly to the computer
    - download a smaller part of the map (not as usual the entire map)


    Connection to the PC is only possible if the device has been started normally.