TOM TOM Go 1005 Camper/Caravan

CobraCraig
Registered Users Posts: 3 
Apprentice Seeker

Apprentice Seeker
My device will not turn on, just keeps cycling the TOM TOM boot up screen, been plugged in all day on a 6 hour drive but will not start.
My drive won't connect either as it won't turn on, any suggestions?
I've held the button until it restarts as the instructions suggest, but still not change
My drive won't connect either as it won't turn on, any suggestions?
I've held the button until it restarts as the instructions suggest, but still not change
0
Comments
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Many people have had the same problem after updating their maps to v10.20 (and also 10.25)
But only when installing the FULL map (Europe)
This is discussed at
https://discussions.tomtom.com/en/discussion/1032274/go-live-1005-keeps-turning-off-freezing-rebooting/p1
Look for the entries on page 1 an 2 from johnst and 5150user who have both recovered their units0 -
- hold the start button until drum sound is heard.
- wait 10 to 20 seconds
- press the start button again to switch off
- briefly press the start button again
repeat until the device starts normally
When the device has started:
- connect the device directly to the computer
- download a smaller part of the map (not as usual the entire map)
Connection to the PC is only possible if the device has been started normally.0