MyDrive Connect - Outage

Bracelet not delivered

laranjo_1
laranjo_1 Registered Users Posts: 2
Novice Seeker
edited January 24 in TomTom Sports
Hello, I´m very disappointed with tomtom sales department because I bought a bracelet for my tomtom runner/spark a month ago, my card has been charged and I still haven`t received it.
I`ve sent several emails to tomtom asking for some explanation and still haven`t got an answer.
I hope that you can give me any feedback because this is totally unacceptable and disrespectful.

Answers

  • lampard
    lampard Administrators Posts: 5,954
    Moderator
    Hi @laranjo_1

    Sorry to hear about the experience! I've now sent a heads up to the customer support about this and someone will get in touch with you shortly.

    Regards, lampard
  • laranjo_1
    laranjo_1 Registered Users Posts: 2
    Novice Seeker
    Hi, @Lampard
    Thanks for your quick answer.
    I really hope that someone can solve the problem because I´m not able to use my tomtom watch at all since the bracelet broke.

    Regards, Laranjo

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