I've tried to reset my tom-tom 6200 following your video but the white writing does not come on my

spinksy1977
spinksy1977 Registered Users Posts: 1
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I've tried to reset my tom-tom 6200 following your video but the white writing does not come on my screen, it just goes blank and then says tom-tom again with the blue line at the bottom only going about 1in across the screen, then the monitor with the cross next to it and the tom-tom appears.

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