Tom Tom Australia- Via 125 or Via 180 — TomTom Community

Tom Tom Australia- Via 125 or Via 180

PaulsodPaulsod Posts: 1 [New Seeker]
edited April 2019 in MyDrive Connect
This is for Australian Tom Tom owners.

Why has Tom Tom listed my device as a Via 125 when even their own Check Your Device Website lists it as a Via 180 plus I have the receipt showing it as such?

Are they still honouring their last email saying that the Map Updates finish in 2022?

Where is the list for discontinued Devices in Australia?

Tom Tom seems to throw obstacles in the way when you try to discover the answers to basic questions.

Now F.Y.I for the rest of the World.
This disgruntle customer will either use Google Maps on my Mobile or get a Navman/Garmin.

Cheers

Comments

  • DougLapDougLap Posts: 6,895
    Superuser
    Hi @Paulsod

    Does it list the correct Serial number in MDC.

    Doug
  • YamFazManYamFazMan Posts: 18,429
    Superusers
    edited April 2019
    Hi
    @Paulsod

    Find the model of your navigation device and what software it uses

    See... https://au.support.tomtom.com/app/answers/detail/a_id/9520

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    Also....
    The same Tomtom Devices have different Names & Model numbers in different World Trading zones
    Try....
    With MyDrive Connect running...
    Tap on the Gear Icon screen top right
    Tap on the General Tab
    On the Country Tab... Select 'Australian (English)'
    Save setting... All should be well :)

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    ATB YFM
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