kangoo carminat

timmyturner
Registered Users Posts: 2 
Apprentice Seeker

Apprentice Seeker
hi all I have updated my satnav because of the wnro and decided to purchase a map update so in the e/mail there is no download link is this correct ? has my satnav been updated or have I just wasted my money ? ,
0
Best Answer
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Hi @timmyturner
Welcome to the community!
I had a quick look at your account and I see the map you purchased is active on your account.
Just connect your device/SD card to the computer and open TomTom HOME, the new map should be offered for download.
Regards
Vikram1
Answers
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Hi @timmyturner
Welcome to the community!
I had a quick look at your account and I see the map you purchased is active on your account.
Just connect your device/SD card to the computer and open TomTom HOME, the new map should be offered for download.
Regards
Vikram1 -
Hi thanks for your reply but I can't see any download option0
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Hi @timmyturner
Are you following the steps as mentioned on this FAQ:
https://uk.support.tomtom.com/app/answers/detail/a_id/15231
And if you still don't see the map available for download then I would recommend that you contact customer service.
Regards
Vikram0