How to get voice control on my new GO 6200

RussinSpain
RussinSpain Registered Users Posts: 5
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
I have just bought a new GO 6200 on as replacement deal, as TomTom are discontinuing any new updates for my old VIA 120. I originally bought my first TomTom in the UK, but as I now live in Spain, I had to buy my replacement GO 6200 though the Spanish site offer. There was no problem to change the UI language to English but when I select voice control is gives me a message that "Voice control is not available with this UI Language". Is there any update I can get to solve this as it a pretty big issue for using my new G0 6200!

Thanks,

Russell

Best Answers

  • RussinSpain
    RussinSpain Registered Users Posts: 5
    Apprentice Traveler
    Answer ✓
    Hi Doug,

    Thanks for the reply, I only have Jane and Tim at the moment, so hopefully I can get Serena and Malcom added as you mention.

    Cheers,

    Russell

Answers

  • RussinSpain
    RussinSpain Registered Users Posts: 5
    Apprentice Traveler
    Answer ✓
    Hi Doug,

    Thanks for the reply, I only have Jane and Tim at the moment, so hopefully I can get Serena and Malcom added as you mention.

    Cheers,

    Russell
  • RussinSpain
    RussinSpain Registered Users Posts: 5
    Apprentice Traveler
    Hi Doug,

    Thanks for the reply, I only have Jane and Tim at the moment, so hopefully I can get Serena and Malcom added as you mention.

    Cheers,

    Russell
  • DougLap
    DougLap Posts: 9,833
    Superuser
    HI @RussinSpain

    Just check that when you go to select a voice you cannot scroll further up as that is where the voices could be.

    Doug
  • RussinSpain
    RussinSpain Registered Users Posts: 5
    Apprentice Traveler
    Hi Doug,

    Only Jane and Tim for UK voices, nothing more above.

    Russell
  • DougLap
    DougLap Posts: 9,833
    Superuser
    Hi @RussinSpain

    Check settings in Language and Units in Settings. Change language and country.

    Doug
  • RussinSpain
    RussinSpain Registered Users Posts: 5
    Apprentice Traveler
    Thanks Doug and Vikram,

    All sorted, great job!

    Regards

    Russell
  • Tezsan
    Tezsan Registered Users Posts: 3
    Apprentice Traveler
    Evening Everyone,

    I have the same problem and was wondering if someone could kindly add the English voices to my account for download please.

    Kind Regards

    Tez
  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    @Tezsan

    Two computer voices added for your device.

    They should be available for download when the device is connected to a WiFi internet connection.

    Regards
    Vikram.
  • Tezsan
    Tezsan Registered Users Posts: 3
    Apprentice Traveler
    Got them thank you and really appreciated 👍🏻