Tom Tom Home Not Connecting

schmieg

As of Friday evening, when I attempted to update the SD Card for my 2014 Mazda CX5, Tom Tom Home started giving me an error 403 that my session time had expired and I would have to log in again. Attempting a manual instead of automatic logon resulted in the same report. I understand there are new maps available and I would also like to do the update prior to April 6 just in case. Does anyone have any idea how to get past this?

jdrossos

they just fixed the problem

jdrossos

me too. Same error

StefanWilmes

Samer here, updating my TomTom rider 2013 using the latest TomTom home, no solution yet ...

schmieg

I emailed support on this and kept the emails updated with my progress on a separate issue with the SD card which appears to have been resolved. When I attempted to update it, it lost all data, moving it into Found.000 as .chk files. Turned out the Track 0 was bad. I didn't have another 8 gig card, so I tried a 16 gig one, transferred the data to it from backup and it works in the car. I don't know if the 16 gig will be a problem with Home though. Guess I'll have to wait until someone gets back to me from Tom Tom this week.

louwd123

Got the same issue and are unable to connect Tomtom Home with Session Expired message on Mac and PC both. Mailed screenshots to support.

jdrossos

they just fixed the problem

schmieg

I'm downloading USA & Canada right now. That was a frustrating weekend, but there were two benefits. One, I found that the Mazda/TomTom SD card had failed without having it happen when I was using the NAV and Two, I found that the system can use 16 gig cards instead of just 8 gig.

Now back to regular programming.