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Just another thought. Has your !005 got an extra memory slot. Some 1005 units do have them.
If you have and there is no memory card in it or the card is not big enough to add the further map. A Micro Sd Class 10 card fitted may solve your download problem. 8gb will probably be big enough for the Germany Map. If you have got a Card fitted and your existing map is on it then if you take it out then the unit may not boot up properly as it looks for a map during that process. If you have a map on the external memory do not delete it unless you have a map on the internal memory as well.
Answers
Superuser
Contact Customer Support.
Superuser
Just another thought. Has your !005 got an extra memory slot. Some 1005 units do have them.
If you have and there is no memory card in it or the card is not big enough to add the further map. A Micro Sd Class 10 card fitted may solve your download problem. 8gb will probably be big enough for the Germany Map. If you have got a Card fitted and your existing map is on it then if you take it out then the unit may not boot up properly as it looks for a map during that process. If you have a map on the external memory do not delete it unless you have a map on the internal memory as well.
Doug
regards ken
Superuser
Find it here.
https://discussions.tomtom.com/en/discussion/988105/customer-support-phone-numbers/p1
Doug