tom tom start not updated properly

Brian 1852
Brian 1852 Registered Users Posts: 1
New Seeker
Since my last update the post codes on my device don't work properly it will only take me to the town centre

Comments

  • YamFazMan
    YamFazMan Posts: 20,814
    Superuser
    Hi
    @Brian 1852

    Firstly....
    Have you tried a Soft/Drum roll restart on the device ???? This restarts the devices Operating System afresh
    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    If possible, for the for the first Satellite fix, go outside with a clear view of the Sky

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVVHpobQ
    ____________________________________

    If you a talking about having to enter the Street Name as well as the Postcode
    This is a long standing problem
    The Postcode code search bug when using the latest Start devices is a real pain
    Any search for a Postcode... You have to enter a road/street name to execute a search ??? Why....
    If you know the road/street name and a house number you don't need the Postcode
    Most people use a Postcode because they don't know the road/street name and house number
    Isolated farms, Single building, Office blocks, Retail parks, Hospitals, New builds etc...
    For me it renders the latest Start device useless in the UK

    It's only the latest Start 42/52/62 Range that has this particular Step by Step search method

    All of the previous NAV4 Models and the remaining Models in the NAV5 Range... The Via and GO Range have both the "Quick search" and "Step by Step search" as menu options
    Tap 4Dot (.... Menu) --> Settings --> System --> Choose a search mode
    (1).... Quick Search (Default)
    (2)... Step by Step

    ATB YFM