Device not valid — TomTom Community

Device not valid

I can’t update my maps on my xxl550
What is the point of buying lifetime maps if the device no longer supports them?
I’m being told I need to buy a new Tom Tom!


  • DougLapDougLap Posts: 8,003
    Hi @Device

    Unfortunately the XXL550 is about 10 years old now and I think was originally supplied with a USA, Canada and Mexico plus map. The unit only has 1gb of internal memory and Software and Map changes with new roads etc has rendered them incapable of loading maps that adequately cover the countries infrastructure roads system accurately adequately

    The latest units have at least 8gb and 16gb of internal memory and the ability to add further memory if you want to. The European map is circa 8.9gb and the USA will not fit on alongside the European map on a unit with 16gb of internal memory.

    For the above reasons Tomtom have made many 2gb and 1gb internal memory units obsolete.

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