Tomtom Go500 new map 10.25 will not fit on device

jez999

Hello,

I am a bit disappointed that I purchased a Tomtom Go500 with 'Life time free map updates' yet the latest 10.25 map does not fit and is too large for the device, I thought I would be buying a device I would not need to spend more money on.
I contacted customer services today very poor support, they basically said I need to buy a memory card and when I asked if they sell them the answer was no., I then asked for an email address to complain and again she could not provide one just stated I need to read the legal section?

YamFazMan

Hi
@jez999

The Maps get larger each update the Maps now are 8.9GB
Which is larger than the 8GB of onboard Memory of the NAV4 devices like your GO 600
You need to purchase a Branded Class 10 16GB or 32GB Micro SDHC Memory card
Most retail outlets will sell them.... Curry's PC World the lager Tesco Salisbury etc...
I use a 16GB Micro SDHC Memory card... Price usually around £5 to £10 UKP (A small one-off price to pay for continued Life time Free map updates)
PS... Tomtoms main competitor has the same/similar T&C's for Memory/Size/ Cards/Maps

ATB YFM

YamFazMan

Hi
@jez999

The Maps get larger each update the Maps now are 8.9GB
Which is larger than the 8GB of onboard Memory of the NAV4 devices like your GO 600
You need to purchase a Branded Class 10 16GB or 32GB Micro SDHC Memory card
Most retail outlets will sell them.... Curry's PC World the lager Tesco Salisbury etc...
I use a 16GB Micro SDHC Memory card... Price usually around £5 to £10 UKP (A small one-off price to pay for continued Life time Free map updates)
PS... Tomtoms main competitor has the same/similar T&C's for Memory/Size/ Cards/Maps

ATB YFM

anatoliy2001

Earlier there was a map of Europe version 9.05 on a 4 GB memory card. I updated to version 10.25 and it broke the map of Europe into 6 zones because of its large size. Now I want to record a full map of Europe on a flash memory of 16 GB, but it further suggests choosing only one zone. How can I download the full map of Europe?

YamFazMan

Hi
@anatoliy2001

My post above your post is referring to the NAV4 PND devices
Here... https://discussions.tomtom.com/en/discussion/comment/1631947/#Comment_1631947

Try re-posting in the TomTom built-in car navigation Sub Forum
Here...https://discussions.tomtom.com/en/categories/built-in-car-navigation

ATB YFM