My Rider 550 has a black screen time to time
Carlo Baiada
Registered Users Posts: 4 
Apprentice Traveler
Apprentice Traveler
in RIDER
Hallo All
My brand new Rider 550 goes to a black screen time to time and after a short time resuscitates without loosing the direction and the selected roads. The period of blackness is always different and goes from a fraction of a second to half a minute. Most of the times it is short. I’ve four hours on the bike this afternoon and Tom Tom went black maybe 15-20 times. A couple of times it went to the boot in screen, the same as when I switch it on. Once it stayed black for 30 s, I reckon, because I had time to stop the bike.
What could be? Wrong setting or something wrong inside? Thank you!
My brand new Rider 550 goes to a black screen time to time and after a short time resuscitates without loosing the direction and the selected roads. The period of blackness is always different and goes from a fraction of a second to half a minute. Most of the times it is short. I’ve four hours on the bike this afternoon and Tom Tom went black maybe 15-20 times. A couple of times it went to the boot in screen, the same as when I switch it on. Once it stayed black for 30 s, I reckon, because I had time to stop the bike.
What could be? Wrong setting or something wrong inside? Thank you!
0
Best Answers
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Couple of things to try. Do you have the unit set to be fixed in landscape of portrait mode. On some bikes the PND seems to get confused going over bumps. so try locking the orientation. Reboots could be a Bluetooth issue there is a bit of a bug that sometimes the device disconnect from the BT then when it reconnects it causes a reboot. I find that it I use TURN OFF rather then SLEEP when I have finished riding it does not happen as often6
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Thank you, so very kind.
I modified the set up of the Rider, and used it shorlty this morning. I locked the rotation and turned of the bluetooth in my iPhone - I don't like calling and driving, I'm too old to make that contemporary. I had no black screens during this short run. More test shortly.
Thanks again!1
Answers
-
Couple of things to try. Do you have the unit set to be fixed in landscape of portrait mode. On some bikes the PND seems to get confused going over bumps. so try locking the orientation. Reboots could be a Bluetooth issue there is a bit of a bug that sometimes the device disconnect from the BT then when it reconnects it causes a reboot. I find that it I use TURN OFF rather then SLEEP when I have finished riding it does not happen as often6
-
Thank you, so very kind.
I modified the set up of the Rider, and used it shorlty this morning. I locked the rotation and turned of the bluetooth in my iPhone - I don't like calling and driving, I'm too old to make that contemporary. I had no black screens during this short run. More test shortly.
Thanks again!1
