windows wont recognise my usb connection??
marky67
Posts: 1 [New Seeker]
hi guys, ive come to update my Tom tom start 25 and both laptops saying usb not recognised. aAny ideas??
0
GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
marky67
Posts: 1 [New Seeker]
Comments
With very little to go on, it's difficult to know where to start, or where you're at in the overall scheme of things, but just to begin with, are you using the original USB cable that came with your device? Do you have the correct device interface software installed? (I'm not familiar with the Start series, so I can only assume it would use either, "TomTom Home" or "TomTom My Drive Connect"). And lastly, which version of Windows are you using?
All of these things can have a major impact on the problem.
Cheers,
White Sapphire
Superusers
"BK">Start 25, 2GB + micro-SDHC, MyDrive Connect NAV3 Eol
"BL">Start 25, 4GB + micro-SDHC, MyDrive Connect NAV3
"BQ">Start 25, 8GB + micro-SDHC, MyDrive Connect NAV3
Update using... TomTom My Drive Connect
ATB YFM
Superuser
Have you got your Usb Cable from Start 25 plugged directly into the imputes and not into a USB hub.
Doug