Activity log — TomTom Community

Activity log

My progress activity data is not showing on my ipad since August 2018 but my tomtom watch says syc is on?

Answers

  • tfarabaughtfarabaugh Posts: 16,575
    Superusers
    Is it showing on the MySports website? That means it is syncing and the app may just be out of sync. You can reset the connection following these steps. You first need to remove the watch from the phone's BT menu (in iOS you have it forget the device) after you reset or try pairing again and remove the TomTom_MySports folder from the internal storage of the watch (plug it into a computer and you will see it as a hard drive and can delete it there). The steps are: uninstall the app, remove or forget the watch from the phone's BT menu, factory reset the watch, reinstall the app, select Pair New on the app, select Pair New on watch (press down from the clock and select Phone>Pair New, not Sync) and follow the prompts on the phone. You should not be pairing the watch first through the phone's BT menu; it is all done through the app and you must have the phone forget the watch in the BT menu before re-pairing.
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