5150 cant update

markva4

i have a second hand 5150 i bought a year ago, try to update it but i keep getting server down message and the device is not registered in my name as i bought it second hand, any ideas

DougLap

Hi @Markva

Sounds like you need to set the unit up and link to your account

Here I the Manual See page 12 etc.

If it still has the previous owners account on it you will have to do a full reset to clear that ..Look in Manual and see what it says about resetting the device.

http://download.tomtom.com/open/manuals/PRO_5150_TRUCK_LIVE/refman/ttb-pro-5150-refman-en-GB.pdf

Doug