Why does TomTom ignore any questions about NDS map updates?

DCJunior06

I'm requesting information on NDS map updates here in Brazil since November last year. Maps that would have fortnightly updates are already behind the release quarterly.

Surely there is some problem, but why silence and total lack of information?

You put a product on the market and do not even give a return on the maps. It may be one soon, wait, as soon as we can. But being ignored does not.

Niall

@DCJunior06

Are you referring to this announcement?
https://www.traffictechnologytoday.com/news/mapping/tomtom-launches-three-new-collaborations-to-enhance-its-navigation-services.html

DCJunior06

I'm talking about the maps used by TomTom in their new application.
https://play.google.com/store/apps/details?id=com.tomtom.gplay.navapp.nds

NDS maps should have bi-weekly updates. But it's been more than 4 months since the last time.

But the problem is to be ignored. I've asked a lot of questions about the maps and simply no answer.

A simple one we are working on something is already good.

Niall

@DCJunior06

Which vehicle and which TomTom device/application are you actually using?

DCJunior06

Niall wrote: »

@DCJunior06

Which vehicle and which TomTom device/application are you actually using?

Android Tomtom Navigation v1.1.6

https://play.google.com/store/apps/details?id=com.tomtom.gplay.navapp.nds