how do I make mydrive connect acknowledge my device GO520 about to throw the lot in the bin
jenibryce
Posts: 2 [New Seeker]
about to throw the lot in the bin and I haven't even used it yet. FAQ answers not helping at all. Am on PC, mydrive connect is just a picture...no options at all but to go to the tomtom help blah blah
0
Answers
Superuser
Firstly you can do virtually all you need to do on the GO520 itself unless you have lowish Wifi download speed available.
The recommended method for updating the unit is to turn it on and if you have, when setting it up input your Wifi address and password, it should connect to your Wifi. Then it should advise you of any Updates available which you should do one item at a time with a Software update as being the first.
Is this of help or can you give me more info on what you are trying to do.
Doug
Superuser
Unlike previous TomTom devices, your GO 520 is updated, via Wi-Fi, by commands on the devices itself, see page 118 of the manual http://download.tomtom.com/open/manuals/gox20x/refman/TomTom-GO-EU-RG-en-gb.pdf]/b]
If your Wi-Fi is rather slow then it can be updated via USB with MyDrviceConnect running in the background, see page 128 of the manual
Thanks Doug.....I am on PC with tomtom plugged in. when I open the mydrive connect I get a pretty picture of a road and no options to do anything as shown on youtube pages.
Superusers
@jenibryce
The NAV5 (Wi-Fi) devices like you’re GO 520 normally update using Wi-Fi...
Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
All the update actions are executed on the device...
If Wi-Fi is not available or is slow/unstable/unreliable.....
See Option... (2) Connect over USB
___________________________
Option... (1) Connected Wi-Fi
Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Setting --> Maps
I always update my devices one Update at a time
The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time
Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices
Option... (2) Connected USB
If Wi-Fi is not available or is slow/unstable/unreliable.....
Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
Get it here.....
www.tomtom.com/getstarted
Run MyDrive Connect.....
Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar
Connect your Device to a USB Port on your PC
Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Setting --> Maps
ATB YFM