Anyone else scammed by tech?

Scamalert

Yesterday we were using the chat line to get help updating our tomtom. Our chat operator said we needed tech support. Tech called. I allowed access to my computer for help. Tech showed a screen of "foreign invasion" attempts and said I needed apple protection. Switched me to an apple screen and I got an operator on my phone saying I had all these issues with my computer.
I got suspicious as just had a new firewall and cleaning Ended call. Anyone else have this happen?

dhn

What chatline were you using? Canada doesn't offer a chat for support, just phone lines. Sure sounds fishy to me.

Proper phone numbers:
Canada (en)
1 877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

VikramK

Hi @Scamalert

Thanks for the heads up on this and sorry for my late reply.

btw did you also land on the website which @IabC mentions in his comment here:

https://discussions.tomtom.com/en/discussion/comment/1631455/#Comment_1631455

I am just gathering more information to help our team investigate this better.

Would you be able to tell us the flow, how you landed on this scamming website?

Regards
Vikram