can't do Latest update - timer on screen with no changes — TomTom Community

can't do Latest update - timer on screen with no changes

OliTessOliTess Posts: 2 [Apprentice Traveler]
Hi all, I have done the latest update using TomTom home, as per the guide and when re-inserting the SD card in my car, I can only see a timer for hours, with no update. What to do?

Answers

  • CarminatCarminat Posts: 989 [Revered Pioneer]
    Wait for @VikramK to see this post and come along and fix it for you - from identical previous posts, it seems that is the only way it can be resolved!!!
  • OliTessOliTess Posts: 2 [Apprentice Traveler]
    ok thanks I will wait for @VikramK to come and check the post
  • VikramKVikramK Posts: 12,709 Moderator
    Hi @OliTess

    Welcome to the community!

    I see the active map on your account. So it should be offered for download when connected to TomTom HOME.

    On this FAQ:https://uk.support.tomtom.com/app/answers/detail/a_id/18349

    Could you try the steps 1/2/3/4

    Now download the W Europe map I assigned to your account instead installing the map from the backup.

    Regards
    Vikram :)
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