Go 720 powers on with red X on screen and maps won't load.

TomTomBlows

I acquired a Go 720 from someone that upgraded. I've downloaded the Home2 app but no luck getting anything to load. The unit had been reset and I have no files to restore from. Is there anything I can do to get any map software back on the unit?

dhn

Anything here?:

https://us.support.tomtom.com/app/answers/detail/a_id/23935/locale/en_US

DougLap

Hi @TomTomBlows

The GO 720 (serial numbers starting M6 and M9) are now obsolete and there are no map or other service updates.

if it was working before the reset you have done using the reset option in Settings then the maps etc that were on it should still be there.

The current Home software you need to load onto your Computer, not tablet, is here:-

https://uk.support.tomtom.com/app/answers/detail/a_id/23847

Doug