Battery

Gronnie

i cannot get my tomtom watch to hold charge. I have let the battery run down, I have done a reset and full reset. I have tried charging from USB and from plug.
The best I can get is the watch showing 3/4 battery but when I go to use it it says no battery and shuts down.

tfarabaugh

If you search the forums you will find this is a known issue for many users with the recent updates. Try letting the battery fully drain and then do a factory reset and if that does not work go to this post and ask the moderator to roll back your firmware version to 1.3.255 which may fix it.

https://en.discussions.tomtom.com/spark-spark-3-runner-2-and-runner-3-473/software-version-rollback-requests-battery-issues-runner-spark-watch-series-1030088

It could also just be that the battery is worn out (they seem to last 2-3 years) and it is time for a new watch.

Gronnie

I won't be buying Tomtom again, this is only 1.5yrs old - given the price.

tfarabaugh

Gronnie wrote: »

I won't be buying Tomtom again, this is only 1.5yrs old - given the price.

Considering they went out of business just about 1.5 years ago you definitely should not buy another one, even if you could.