account and password

eri.brinch Registered Users Posts: 1
New Seeker
edited March 2019 in Travel lounge
I have changed my e-mail adress to my TomTom account, but my device asks for my password for my old e-mail. It does not work with the password I used. When I try to say I've forgot my password, I'm told my e-mail is unknown.
How can I change my e-mail adress on my device? As it is, I'm not able to send routs and waypoints from my computer to the divice.
Can you please help me?

Best Answer


  • Niall
    Niall Posts: 11,136

    Contact customers services to straighten out your account

    Norge (Norway)
    Mandag-Fredag: 10:00 til 13:00, 14:00 til 17:00