My watch has lost all my activities from 2015 to the present day.
edited January 24
Is there anything I can do?
It's serial number is HC63531-03310 model 8RSOO
Your watch does not have any activities to lose. The History is just the summary data for the last 10 activities, there are no details and it is not recoverable data. When it hits 10 it drops the oldest one. Did you do a factory reset, which will delete the history? All of your activities are still loaded onto the MySports platform.
Thank you for your reply. I don't think I was clear enough! When I access my activities on TomTom on my pc, it only has my activities up to 2015. It seems to have lost the last 4 years' worth.
Welcome and support
Maps and Services
RoadTrips by TomTom
Community Knowledge Base