Updates on GO 6200 WiFi

carolc
carolc Registered Users Posts: 1
New Seeker
edited September 2019 in TomTom Services
go 6200 wifi. last update/download successfully installed map but not cameras (can no longer see them on map) device says it is up to date so cannot try download again or can I ? Is there any way to force another download or is there a problem. My internet connection is ok with average speeds of 50meg.
Thanks, Paul Clifton.
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Answers

  • DougLap
    DougLap Posts: 9,822
    Superuser
    Hi @carolc

    Maybe @VikramK can check your Account and advise. Give him some time.

    You could try Customer Support and get them to check your Account.

    United Kingdom 02079 490 134

    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • VikramK
    VikramK Administrators Posts: 13,709
    Moderator
    Hi @carolc

    I reviewed your account but I don't find a device linked..

    Could you PM me the serial number of the device please?

    Thanks
    Vikram
  • stanislav791
    stanislav791 Registered Users Posts: 39
    Renowned Wayfarer
    Hello, and I have the same problem, how can it be solved?

    TomTom go professional 6250