tomtom carminat s.d card

Motorsean

hi i received a letter from Renault saying i need to update the software on my tomtom, I've downloaded tomtom home but when i plug my s.d card in my computer i get a error message saying write protection on need to remove it, ive tried to slide the lock button up but same message keeps popping up, any help would be grateful

Tarnum1

Having the exact same problem myself, don't know what to try next. Was wondering I'd SD card is damaged because we only got the car last year and its a 2010 Scenic.