TOMTOM Rejected Street Name Change

mtnxtreme
mtnxtreme Registered Users Posts: 10
Apprentice Seeker
Our road name was changed back to its original historical name and I went thru all the steps on this site to get TOMTOM to update the maps to the new name. I even sent a copy of the town resolution showing the name change with a town stamp and notarized and they rejected it ? I don't get it. We'd like to get it updated so people using gps can still find us. What can do, can't find a contact email for that department.

Best Answer

Answers

  • MrM
    MrM Registered Users Posts: 160
    Revered Navigator
    Have you tried this site: https://www.tomtom.com/mapshare/tools/
  • MrM
    MrM Registered Users Posts: 160
    Revered Navigator
    Hmm, that site does not seen to work anymore. Link in the footer: report a map change

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  • mtnxtreme
    mtnxtreme Registered Users Posts: 10
    Apprentice Seeker
    Thats what I used and this is what I got :
    Type Status
    Rename street Not accepted

    submitted Mar 12, 2019 9:15 AM
    incorrect name John Tuttle Rd
    correct name Sanford Hollow Rd.
    comments
    The town has approved the name change of our road in New Kingston NY 12459 from John Tuttle Rd. to the original historical name of Sanford Hollow Rd. , I have attached the resolution supplied to me by the town, the coordinates of the road are Latitude: 42.213834, Longitude: -74.68257 . Can you please change this in your system ? Do you need anything else? Thank You , Louie
    coordinates 42.21600, -74.68742
    id f7f8ef8b-8241-4205-b599-1501a574cf77
  • MrM
    MrM Registered Users Posts: 160
    Revered Navigator
    Well, time for a TomTom moderator to respond.
  • mtnxtreme
    mtnxtreme Registered Users Posts: 10
    Apprentice Seeker
    Yes hopefully a moderator can help, this was all done legal by the town, we would like to keep confusion to a minimum when people are coming to this road with GPS. I was told TOMTOM controls most of the GPS maps ???
  • Niall
    Niall Posts: 11,115
    Superuser
    @mtnxtreme

    Hopefully @VikramK or @lampard will pick this up
  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hi @mtnxtreme

    I have asked the team to look into this.

    Thanks
    Vikram
  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    @mtnxtreme

    I am happy to let you know that our team has picked up this report internally..

    It could take anything between 6-9 months for the changes to reflect on the PND maps..

    Regards
    Vikram
  • mtnxtreme
    mtnxtreme Registered Users Posts: 10
    Apprentice Seeker
    What do you men by internally, does that mean they found out about it from other sources ? And wondering if there are any other mapping sites I should contact ?

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    edited March 2019
    I mean the correction you reported has been updated in our map database.. :)

    But for the changes to reflect on the maps on the PND's it could take some time.

    Regards
    Vikram
  • mtnxtreme
    mtnxtreme Registered Users Posts: 10
    Apprentice Seeker
    Should we contact Google Maps, other GPS companies etc, or will they get the info from you guys ? Trying to avoid confusion sooner than later !
  • Maddog1
    Maddog1 Registered Users Posts: 1
    New Traveler
    Looks like you should have left the road name alone! :p
  • mtnxtreme
    mtnxtreme Registered Users Posts: 10
    Apprentice Seeker
    Maddog1 wrote: »
    Looks like you should have left the road name alone! :p

    We're willing to do the work, this is a very historical effort for our village, the original name dates back to 1830, sometime in the 70's someone had the bright idea, someone knew someone, or someone threw someone a few buck to change it. 95% of our residents approved the restoration back to the historical name.
  • mtnxtreme
    mtnxtreme Registered Users Posts: 10
    Apprentice Seeker
    VikramK wrote: »
    I mean the correction you reported has been updated in our map database.. :)

    But for the changes to reflect on the maps on the PND's it could take some time.

    Regards
    Vikram

    Any word on this ? Google Maps has made the change on their end, wondering how soon we can expect TOM TOM to follow. Thanks
  • YamFazMan
    YamFazMan Posts: 20,832
     Superuser
    edited May 2019
    Hi
    @mtnxtreme
    VikramK wrote: »
    @mtnxtreme
    I am happy to let you know that our team has picked up this report internally..
    It could take anything between 6-9 months for the changes to reflect on the PND maps..

    Regards
    Vikram
    Posted March 18 2019 by Vikram

    ATB YFM
  • mtnxtreme
    mtnxtreme Registered Users Posts: 10
    Apprentice Seeker
    Is there anyway to get this expedited ?
  • mtnxtreme
    mtnxtreme Registered Users Posts: 10
    Apprentice Seeker
    mtnxtreme wrote: »
    Is there anyway to get this expedited ?

    Actually I see it has been corrected on Tom Tom maps on this site, so what does PND maps mean ? How long will it take to filter onto actual vehicle GPS ?
  • mtnxtreme
    mtnxtreme Registered Users Posts: 10
    Apprentice Seeker
    Actually I see it has been corrected on Tom Tom maps on this site, so what does PND maps mean ? How long will it take to filter onto actual vehicle GPS ? Also I see Apple Maps is powered by TomTom so would that also happen when it hits the vehicle GPS. Weird its been corrected on this site but not on GPS powered by TomTom on my truck ?
  • YamFazMan
    YamFazMan Posts: 20,832
     Superuser
    Hi
    @mtnxtreme

    PND = Personal Navigation Device

    ATB YFM