TOMTOM Rejected Street Name Change
mtnxtreme
Posts: 10 [Apprentice Seeker]
in Map quality
Our road name was changed back to its original historical name and I went thru all the steps on this site to get TOMTOM to update the maps to the new name. I even sent a copy of the town resolution showing the name change with a town stamp and notarized and they rejected it ? I don't get it. We'd like to get it updated so people using gps can still find us. What can do, can't find a contact email for that department.
0
Best Answer
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John-Jay
Posts: 699 [Revered Pioneer]
Should we contact Google Maps, other GPS companies etc, or will they get the info from you guys ? Trying to avoid confusion sooner than later !
For Copyright reasons, NO Company is permitted to "copy" the Information from another/rival Company.
Accordingly, if the "other" Companies haven't got the update, they will need to be contacted individually!
Having said that, my experience of "other" Companies is that they are usually very quick/efficient at getting their Update-Information from "Official-Sources" (such as local Councils & Highway Authorities, etc).
5
Answers
Type Status
Rename street Not accepted
submitted Mar 12, 2019 9:15 AM
incorrect name John Tuttle Rd
correct name Sanford Hollow Rd.
comments
The town has approved the name change of our road in New Kingston NY 12459 from John Tuttle Rd. to the original historical name of Sanford Hollow Rd. , I have attached the resolution supplied to me by the town, the coordinates of the road are Latitude: 42.213834, Longitude: -74.68257 . Can you please change this in your system ? Do you need anything else? Thank You , Louie
coordinates 42.21600, -74.68742
id f7f8ef8b-8241-4205-b599-1501a574cf77
Superuser
Hopefully @VikramK or @lampard will pick this up
I have asked the team to look into this.
Thanks
Vikram
I am happy to let you know that our team has picked up this report internally..
It could take anything between 6-9 months for the changes to reflect on the PND maps..
Regards
Vikram
But for the changes to reflect on the maps on the PND's it could take some time.
Regards
Vikram
For Copyright reasons, NO Company is permitted to "copy" the Information from another/rival Company.
Accordingly, if the "other" Companies haven't got the update, they will need to be contacted individually!
Having said that, my experience of "other" Companies is that they are usually very quick/efficient at getting their Update-Information from "Official-Sources" (such as local Councils & Highway Authorities, etc).
We're willing to do the work, this is a very historical effort for our village, the original name dates back to 1830, sometime in the 70's someone had the bright idea, someone knew someone, or someone threw someone a few buck to change it. 95% of our residents approved the restoration back to the historical name.
Any word on this ? Google Maps has made the change on their end, wondering how soon we can expect TOM TOM to follow. Thanks
Superusers
@mtnxtreme
Posted March 18 2019 by Vikram
ATB YFM
Actually I see it has been corrected on Tom Tom maps on this site, so what does PND maps mean ? How long will it take to filter onto actual vehicle GPS ?
Superusers
@mtnxtreme
PND = Personal Navigation Device
ATB YFM