GO -50 navigation system restarts continuously

Veraverbist
Veraverbist Registered Users Posts: 3
Apprentice Traveler
My TomTom Go50 restarts continuously. I tried a reset but it doesn't help.
What can I do?
Installing updates is no problem but when I cannot use my device it has no use to update...

Answers

  • DougLap
    DougLap Posts: 9,817
    Superuser
    Hi @Veraverbist

    I assume you have checked that the ON/OFF button has not got stuck in the On position. It is also possible that the Switch has become faulty.

    If the Reset you are referring to is the Full Reset option that is in Menu, Settings, System then maybe a step you.could try is to do a Full Recovery of the unit to see if that sorts out any Software issues you may have. See here

    https://discussions.tomtom.com/en/discussion/1034277/how-to-recover-your-device/p1?new=1

    All the best

    Doug
  • Veraverbist
    Veraverbist Registered Users Posts: 3
    Apprentice Traveler
    Hi Doug,
    I tried already what you suggested but it's still the same problem.

    Thanks anyway!

    Kind regards,

    Vera
  • DougLap
    DougLap Posts: 9,817
    Superuser
    Hi @Veraverbist

    Thinking out the box I assume you have a Micro SD card in it for the map. What happens if you take that out and start it up. It will then say NO Map found but if it stops going round and round in circles then trying to sort the map out can be tried.

    Doug
  • Veraverbist
    Veraverbist Registered Users Posts: 3
    Apprentice Traveler
    I don't have a Micro SD card in it...