How do I get my TomTom GO920 to accept the FULL postcode ?

Hi. I have an elderly TomTom GO 920. It has been a good device and still functions perfectly EXCEPT for:
After the last routine update I used the device and it will no longer accept the full post code of where I am going (ie LE11 3AB). It will only accept the first part (ie LE11) and I now have to find the full postal address - not as convenient.

Does anyone else had this, and does anyone know how to "correct" it so I can use the whole postcode ?
Tagged:

Answers

  • dhndhn Posts: 33,184 Superusers
    Have you tried without a space?
  • Ritchie53Ritchie53 Posts: 4 [Apprentice Traveler]
    Hi DHN. Unfortunately yes I have. I'll try again tomorrow just to be sure. Thanks for your suggestion though.
  • DougLapDougLap Posts: 2,797 Superuser
    Hi @Ritchie53

    How about making a backup then do a Full Reset of the unit.

    If you have any POI files loaded you will have to restore them.

    Doug
  • Ritchie53Ritchie53 Posts: 4 [Apprentice Traveler]
    Good idea - my computer already does a full back up when I routinely update the device anyway and no POI's on device so I'll give it a go. All maps on SIM card as well as device so shouldn't go wrong !

    Many thanks.
  • Ritchie53Ritchie53 Posts: 4 [Apprentice Traveler]
    Further to the above and to anyone else who has "lost" their full postcode I did a factory reset. No luck there so google'd the problem. Lo and behold TomTom have a support page with the solution ! It is Updating to use Full Postcodes : you simply select the O/S you use on your PC and download a Zip file containing all the full 8 digit postcodes. Connect up your device and follow the instructions to paste the file and all is fixed. Very quick, very simple. Hallelulah !

    The full link is

    http://uk.support.tomtom.com/app/answers/detail/a_id/9852/~/updating-to-use-full-postcodes.

    Good luck and thanks to those that answered. Looks like my GO 920 is good for a while yet !

    Finally, my GO 920 is now so old that map support etc can no longer be provided by TomTom. They sent me and email giving a very generous discount off of a brand new 6200 model - when my GO 920 finally gives up I'll take them up on the offer.
Sign In or Register to comment.

Who's Online119

Holderen15
Holderen15
Jimlad221
Jimlad221
PGP
PGP
sunnysmart
sunnysmart
TomDone
TomDone
+114 Guests