Tom Tom app has stopped sending data to Strava — TomTom Community

Spark, Spark 3, Runner 2 and Runner 3

Tom Tom app has stopped sending data to Strava

Smoggy78Smoggy78 Posts: 1 [New Seeker]
in Spark, Spark 3, Runner 2 and Runner 3
Hi,

For some reason my app is now not sending activity data to Strava. This is very annoying as this is where I get my heart rate data from.

Any Ideas?

Answers

  • tfarabaughtfarabaugh Posts: 16,618
    Superusers
    Your best bet is to remove the Strava upload and then reinstall it just to be sure. On the Apps & Exporting tab delete the entry for Strava. Then go into Strava and under Settings> Apps revoke the access for TomTom. Now go back into TomTom Sports and add Strava again. You will be prompted for your Strava login credentials which will reset the link.

    I am curious to know why you are not getting the HR data directly from TomTom instead of taking the extra step to get it from Strava, which further processes the data before posting it.
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