maps deleted — TomTom Community

maps deleted

Hi I have a go 720, I wanted to add some updates to my device, but to do so I had to delete some files and I deleted all my maps without backing them up, ( idiot I know ) now there are no maps on my tomtom is there any way I can reinstall them, thank you.

Steve

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Answers

  • steve_coolsteve_cool Posts: 8 [Apprentice Traveler]
    Thank you Vikramk, how do I get me united kingdom & Europe maps back, I deleted them by mistake to free up some space for updates, they went into a file on my computer somewhere is there any way I can get them back.
    Steve
  • steve_coolsteve_cool Posts: 8 [Apprentice Traveler]
    on the tomtom home there is. items on device & remove items from computer, on this list there are, applications 1...maps 1 eastern Europe,..voices ...safety cameras,...quickgpsfixdata, & phone connection settings...… & the third option is items on your computer..on this there is only safety cameras 1
  • steve_coolsteve_cool Posts: 8 [Apprentice Traveler]
    still no luck, I have lost all my uk & Europe maps except for eastern Europe, how can I reinstall them.
    Steve
  • DougLapDougLap Posts: 2,980 Superuser
    Hi @steve_cool

    maybe @VikramK can look at this again with the additional request.

    Doug
  • steve_coolsteve_cool Posts: 8 [Apprentice Traveler]
    Thanks Doug, did you see my previous answer to your question?

    on the tomtom home there is. items on device & remove items from computer, on this list there are, applications 1...maps 1 eastern Europe,..voices ...safety cameras,...quickgpsfixdata, & phone connection settings...… & the third option is items on your computer..on this there is only safety cameras 1
  • VikramKVikramK Posts: 8,010 TomTom Moderator
    Hi @steve_cool

    I swapped it with a different map..

    Could you please check of updates again?

    Thanks
    Vikram
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  • steve_coolsteve_cool Posts: 8 [Apprentice Traveler]
    VikramK wrote: »
    Hi @steve_cool

    I swapped it with a different map..

    Could you please check of updates again?

    Thanks
    Vikram

    It says there are no updates.
  • steve_coolsteve_cool Posts: 8 [Apprentice Traveler]
    just checked again the updates are there, will update now and get back to you.
    Thank you.

    Steve
  • steve_coolsteve_cool Posts: 8 [Apprentice Traveler]
    Everything is ok now, back to how it was, i can`t thank you enough for all your help, thank you so much.

    Steve
  • samerzsamerz Posts: 2 [Apprentice Seeker]
    Hello. I just wanted to update my maps on my 11 y old Tomtom XL. I downloaded Home and did the updates recommended and it said "success". Now my device has " No Maps" at all. Home says "no updates available". I have no back up. Can you help me to get my Tomtom back, even with my old non-updated maps? Pleaaase
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