maps deleted
steve_cool
Registered Users Posts: 8 
Master Traveler
Master Traveler
Hi I have a go 720, I wanted to add some updates to my device, but to do so I had to delete some files and I deleted all my maps without backing them up, ( idiot I know ) now there are no maps on my tomtom is there any way I can reinstall them, thank you.
Steve
Steve
1
Best Answers
-
Hi @steve_cool
I have activated the map on your account.
Connect the device to TomTom HOME and you should be able to download a fresh map.
Regards
Vikram5 -
@steve_cool
Connect your device to the computer with Home running. In Home, go to Manage my Device (2nd screen), items on computer, maps, what shows there?7 -
5
Moderator
Answers
-
Hi @steve_cool
I have activated the map on your account.
Connect the device to TomTom HOME and you should be able to download a fresh map.
Regards
Vikram5 -
Thank you Vikramk, how do I get me united kingdom & Europe maps back, I deleted them by mistake to free up some space for updates, they went into a file on my computer somewhere is there any way I can get them back.
Steve0 -
@steve_cool
Connect your device to the computer with Home running. In Home, go to Manage my Device (2nd screen), items on computer, maps, what shows there?7 -
on the tomtom home there is. items on device & remove items from computer, on this list there are, applications 1...maps 1 eastern Europe,..voices ...safety cameras,...quickgpsfixdata, & phone connection settings...… & the third option is items on your computer..on this there is only safety cameras 10
-
still no luck, I have lost all my uk & Europe maps except for eastern Europe, how can I reinstall them.
Steve0 -
0
-
Thanks Doug, did you see my previous answer to your question?
on the tomtom home there is. items on device & remove items from computer, on this list there are, applications 1...maps 1 eastern Europe,..voices ...safety cameras,...quickgpsfixdata, & phone connection settings...… & the third option is items on your computer..on this there is only safety cameras 10 -
Hi @steve_cool
I swapped it with a different map..
Could you please check of updates again?
Thanks
Vikram1 -
Hi @steve_cool
I swapped it with a different map..
Could you please check of updates again?
Thanks
Vikram
It says there are no updates.
0 -
just checked again the updates are there, will update now and get back to you.
Thank you.
Steve0 -
5
-
Everything is ok now, back to how it was, i can`t thank you enough for all your help, thank you so much.
Steve2 -
Hello. I just wanted to update my maps on my 11 y old Tomtom XL. I downloaded Home and did the updates recommended and it said "success". Now my device has " No Maps" at all. Home says "no updates available". I have no back up. Can you help me to get my Tomtom back, even with my old non-updated maps? Pleaaase0
This discussion has been closed.
