Which Unit Do I Really Have and More
eagllvr_24
Registered Users Posts: 4 
Apprentice Seeker
Apprentice Seeker
I have used my drive to make a route and have tried to load to my unit, but no luck. When I try to find out which unit I have the website says it is a Start 50 or 55. When I look at other places it says that it is only a Start. Now I use home and my drive connect says my unit is not compatible, so that leads me to believe it is only a Start. Now when I went into my file drawer of manuals the only one i have is for an XL, which could be my previous one but the screen shots in it look alot like my current unit. Anyway I would like to be able to load my route I made on to a unit and if I need to upgrade then I will have to think about it. Thank you.
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Answers
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Hi
@eagllvr_24
See... Tomtom FAQ
Find the model of your navigation device and what software it uses
https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_US
ATB YFM1 -
Thanks for the reply YamFazMan, but the serial number on mine begins with "GZ" which is not a choice given on that drop down menu.0
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Hi
@eagllvr_24
There's No GZ Listed for the UK, US or OZ
Could you recheck maybe Its G2 ???
UK... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB
US... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_US
OZ... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_AU
ATB YFM
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It is GZ. There was one spot on a support page where I had only GU or GZ as a choice. When I chose GZ it said it was a Start 50 or Start 55, but if that was so I am not able to do things that I should so that is why I am trying to figure this out.0
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Take a look in the Device
Tap Menu/Settings/System /Info
I hope there you can see the Serial of your device0 -
Found out the issue with me finding the GZ in the drop down was that the website was set for UK not US. So it says that it is either a Start 50 (2012) or Start 55 and says they update through TomTom Home.0
