Faulty USB lead during update caused GO 5000 to crash, restore not curing problem, what to do?

Margaret_1
Margaret_1 Registered Users Posts: 2
Apprentice Seeker
Restore function carried out several times. Shows 100% and then reboots Sat Nav. Progress line goes to about 50% then stops. After about 3 minutes the rotating wheel appears and My Drive Connect attempts another restore.

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  • DougLap
    DougLap Posts: 9,822
    Superuser
    edited March 2019
    Hi @Margaret_1

    Contact Customer Support

    United Kingdom 02079 490 132

    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    Doug
  • Margaret_1
    Margaret_1 Registered Users Posts: 2
    Apprentice Seeker
    Hi Doug

    I'm new to forums so not quite sure how it works, was your answer to contact customer support? I've raised an email query and I'm awaiting a response.

    Margaret