Faulty USB lead during update caused GO 5000 to crash, restore not curing problem, what to do?
Margaret_1
Registered Users Posts: 2 
Apprentice Seeker
Apprentice Seeker
Restore function carried out several times. Shows 100% and then reboots Sat Nav. Progress line goes to about 50% then stops. After about 3 minutes the rotating wheel appears and My Drive Connect attempts another restore.
0
Best Answer
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Hi @Margaret_1
Okay wait a little while to see if there is a response for the email now that they will be back at work. If you don't hear try ringing.
The forum is watched by Employees and customers like me who try to answer/help colleagues with problems.
Good luck.
Doug5
Answers
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Hi @Margaret_1
Contact Customer Support
United Kingdom 02079 490 132
Monday - Friday: 9:00 a.m. to 5:30 p.m.
Doug0 -
Hi Doug
I'm new to forums so not quite sure how it works, was your answer to contact customer support? I've raised an email query and I'm awaiting a response.
Margaret0 -
Hi @Margaret_1
Okay wait a little while to see if there is a response for the email now that they will be back at work. If you don't hear try ringing.
The forum is watched by Employees and customers like me who try to answer/help colleagues with problems.
Good luck.
Doug5
