can i add new subscription for speed cameras to my current 3 months

jackdinn

Iv just brought a TT go basic 6 which has 3 months of speed camera updates.

If i buy a years subscription now will it add it to the 3 months i currently have or should i wait until it's a bit closer to the expiration date of my current free 3 months ?

DougLap

Hi @jackdinn.

it should just add it to the current period. If it doesn't contact Customer Support. I have added cameras and they have just been added as an extension.

Doug

DougLap

Hi @jackdinn.

it should just add it to the current period. If it doesn't contact Customer Support. I have added cameras and they have just been added as an extension.

Doug

jackdinn

ok cheers, although i just wanted to wait until my problem of being locked out of my account every day or 2 is addressed first https://discussions.tomtom.com/en/discussion/1109377/cant-login-to-my-drive-or-tom-tom-account-any-more

I dont want to spend £20+ just to get locked out of my account again.

Where is the customer support number i cant seem to find it anywhere?

DougLap

Hi @jackdinn

It is

United Kingdom 02079 490 134

Monday - Friday: 9:00 a.m. to 5:30 p.m.

iI you go to the bottom of this page and Click on Contact Us under Support then select your type of product etc and work your way through you can find the contact number.

Doug.

jackdinn

Ah i found it, you have to choose the correct drop-down option to get access to the "phone us" tab.

Thx.