Navigation button rattles when I move my wrist

gingernutter

First day I have worn it, is this just an annoying thing you have to put up with or is it about to fall apart?

tfarabaugh

It should not audibly rattle. If it is still under warranty contact Suport for a replacement. You say this is the first day wearing it, did you just buy it? I would take care with your buying decision considering TomTom left the wearables business almost 18 months ago and is just selling out their inventory. All production and development has stopped and there will be no new features or changes to the existing features in the future. If you are able, you may want to consider returning the device and going with another brand that is active in the sports watch market and intends to continue producing and supporting devices.

To get in touch with Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Email Us or Chat (there is no longer phone support available for watches).