Cannot download Home

GO920
GO920 Registered Users Posts: 1
New Seeker
Have a new computer with Win 10 and I cannot download Home to allow for updates to my GO920? Evertime I download it tells me it cannot create the files to my programs?

Anyone have this problem and found a solution?

Answers

  • dhn
    dhn Posts: 33,388
     Superuser
    Are you trying from tomtom.com/getstarted?

    Also, the 920 is an End of Life model (no more updates) so that might be an issue, don't know.

    Call support but do NOT respond with a model when prompted in order for a live agent to respond:

    Canada (en)
    1 877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

    By the way, Home DOES work with Win 10.