Cannot download Home

GO920 Registered Users Posts: 1
New Seeker
Have a new computer with Win 10 and I cannot download Home to allow for updates to my GO920? Evertime I download it tells me it cannot create the files to my programs?

Anyone have this problem and found a solution?


  • dhn
    dhn Posts: 33,388
    Are you trying from

    Also, the 920 is an End of Life model (no more updates) so that might be an issue, don't know.

    Call support but do NOT respond with a model when prompted in order for a live agent to respond:

    Canada (en)
    1 877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

    By the way, Home DOES work with Win 10.