TomTom Go 50 device not connected
tej84
Posts: 2 [New Seeker]
trying to update but shows not connected to internet, server issues or device not connected
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MyDrive Connect
tej84
Posts: 2 [New Seeker]
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Answers
1 Do a soft reset on the unit. Start the unit and when ready hold the ON/Off button down for about 20 seconds until you hear the Drumroll sound.
2 Check that the GO 50 is logged into your Tomtom account.
3 Open MyDrive Connect on you rPC and make sure it is the latest version. Log in and connect your GO 50 via the USB.
4 This may help if GO 50 not connecting https://discussions.tomtom.com/en/discussion/1034275/device-not-connecting-to-your-computer-mydrive-connect#latest
Doug
@tej84
Re "Download/installation interrupted".....
Are your USB ports set for power saving "USB Selective Suspend"
The Computer Manufacturers appear to be setting "USB Selective Suspend" to ON as default
Especially Laptops, maybe to improve the look of the battery life
See... https://discussions.tomtom.com/en/discussion/comment/1626443/#Comment_1626443
ATB YFM