I got my Tomtom 550 rider since I was not too impressed with a Garmin device I had before. There was some delays in delivery of the 550 but finally I got it after i few months. But I am seriously disappointed. It is failing on updates, it is losing wifi connection, I have a hard time getting my routes to transfer. Pretty much everything I intend to do, I have to work to find a way that actually gets the result. This type of trial and error was more common 10-15 years ago. But now, with smart phones and things that normally work out of the box, I can only say that I am disappointed. And I am not looking to figure out how to get it right but just looking to air my thoughts. It should not be this way. On a scale of 1 to 10, my experience is 2. Probably the only purchase during 2018 that have not met my expectations.