Mazda NB1 Update problem
I have a problem about my Mazda NB1 navigation update. I have downloaded the latest TOMTOM Home and I buy 1 year map update. If I try update the maps I get a error message after the files downloaded and before installed to the SD card.

I found this article but is doesn't help for me.
Answers
Welcome to the Community!
Please follow the steps in the public FAQ here: HOME Error: This file is invalid (archive file)
Thanks, lampard
Hello,
Thank you but I try HOME Error: This file is invalid (archive file) article. It does not work work for me.
I tried this and this too but these steps doesn't solve my problem.
Support is not very helpfull, the sent me to the faq, I do not think they even read my question.
Superuser
Seems like a theme here that need your help.
Doug
Superuser
Where? Says Answers on mine.
https://discussions.tomtom.com/de/discussion/comment/1627338#Comment_1627338
Superuser
Oh there. That means that there has been an answer to the question rather than no response at all.. We cannot assume that an answer is necessary a solution rather an attempt to make a suggestion that may resolve the question raised.
For example what operating system are you using on your PC or Mac as I note the suggested answer from Lampard only mentions Win 7 , Vista and an Old Mac op system.
I have only tried to signal the matter to Lampard as there seems to be a small number arising at the same time.
Doug
https://discussions.tomtom.com/de/discussion/1105519/mazda-nb1-problem-beim-aktualisieren-der-sd-card-mit-neuen-europa-karten
So this is not a new problem
I have tried this with several computers, under win 7,8 and 10, always with the same result, every time after 35 minutes download. I tried several cardreaders and do not think the reason for this is on my side.
My original card is from a Mazda CX5 2013. I 'm beginning to think the best option is using WAZE. Will try on a mac 11 computer later but I think my 69.95 euro update is money down the drain.
@ Doug, thanks for listening, Frank
Sorry the discussion is not answered. Can I change the status of the discussion?
Go to TomTom HOME Click the More option Click Manage My GO Select "Items on device" and check the option "Maps" and then click "Remove items from device"
Select "Remove items from the computer" and check the option "Maps" and then click "Remove items from the device"
After performing the above steps, you can remove the damaged card from the device. Then check for updates and download the card again on the SD card.
I hope this information helps you! Please let me know if you have more questions and I would be happy to help you.
Sincerely,
TomTom Customer Service Team
We've already reported this to the team and this seems to be happening only when trying to download the full Europe map on the SD card. For now, please install a map zone of EU map as a workaround.
Regards, lampard
Reduce free room on the sd card till less than 1.5 gbytes free space, then start TomTom Home and update. With less than 1.5 gb program decides that you don't have enough room for the complete chart and lets you choose a map zone.
Just put some extra files on the sd card till less than 1.5 free space, after updating you can remove the extra files.
Once you have a map zone on your sd card you can later change to another zone without extra detours.
Very glad mazda is not selling tomtom navigation software anymore
And I just paid a new update subsrciption...
Every one should inform TT of the problem.