TomTom Touch show a different calorie count

Sam1974
Sam1974 Registered Users Posts: 7
Apprentice Traveler
edited January 24 in TomTom Sports
Why does my TomTom touch show a different calorie count to the app? How can I rectify this. App consistently a few hundred calories less.

Answers

  • tfarabaugh
    tfarabaugh Posts: 16,936
    Superuser
    You should be able to fix it for your watch by following these steps (make sure you have installed the latest version of Connect if prompted):

    1) Plug the watch into the computer and in Sports Connect, click the Gear Icon
    2) Press CTRL (Windows) or CMD (MAC) on your keyboard while you hover your mouse over the reset button.
    3) You'll see the reset button turns into a "Turn Off" button.
    4) Click it, disconnect the watch and the screen will go dead.
    5) Reconnect the watch and it will wake up and quick fix should now update as usual.
  • Sam1974
    Sam1974 Registered Users Posts: 7
    Apprentice Traveler
    Afraid not working. Will allow reset - but no option with CMD and hovering to turn off.
  • Sam1974
    Sam1974 Registered Users Posts: 7
    Apprentice Traveler
    As an aside - I have also attempted the reset - yet still does not sync properly with either the PC or Phone app. I'll have to use the wrist band as an assessment each day and forget keeping track. Really disappointed. I purchased the touch to see what it was like before upgrading to something else. Not keen on TomTom after this.