how to solve the map issue?

Lguo

Installed TomTom Home on laptop, and tried to update TomTom GO 730. After some updates, then started the device, got the message "problem with map You cannot use this map on this device: Europe- 877" . Now the device is NOT able to start

How to solve this issue?!

VikramK

Hi @Lguo

Welcome to the community!

I have reactivated the map on your device.

Just remove the existing map on your device using TomTom HOME first and then download a fresh version that will be offered for download.

Thanks
Vikram

VikramK

Hi @Lguo

Welcome to the community!

I have reactivated the map on your device.

Just remove the existing map on your device using TomTom HOME first and then download a fresh version that will be offered for download.

Thanks
Vikram

Lguo

Thanks. It works well now.