why oh why is support off shore .....

paulne99
paulne99 Registered Users Posts: 10
Apprentice Traveler
edited December 2021 in Devices using MyDrive Connect
I have renewed mu speed camera and updated my device and guess what all it did was to update the GPS fix NO NEW MAPS NO NEW SPEED CAMERA ..... TOM TOM used to be a great company but now in the gutter ... next device will be a GARMIN ill check and see where there support is first VERY SAD

Answers

  • YamFazMan
    YamFazMan Posts: 20,833
     Superuser
    Hi
    @paulne99

    Which Tomtom device are you trying to update ???

    ATB YFM
  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    edited February 2019
    Hi @paulne99

    I see the subscription is active on your account.

    When was the last time you checked for updates?

    The 2nd Line team here has created some tasks in the backend to push those updates for your device.

    Just do a soft reset- Press and hold the on/off button till you hear the drum sounds

    Then connect it to MyDrive Connect and check for updates..

    Regards
    Vikram :)

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